Device location information

We will only collect your device's location information with your express consent and only for the following limited purposes:

  • To provide you with travel information at your travel destinations, such as airport arrival information, airport maps, local weather, local time, and traffic information.

We may collect your device's location information up to twelve hours before and after your flight scheduled departure and arrival times. We will retain your device's location information for the period of time necessary to fulfil the purposes above, usually not more than a few minutes. We will then immediately delete your device’s location information.

We provide your device's location information to Google so that we can display relevant Google traffic maps to you, but we do not reveal your identity or device id to Google.

You can stop sharing your device location information with us at any time as follows:

Apple devices

Go to "Settings", then tap on "Privacy", followed by "Location Services".
You can then turn on or off location services for the "Air NZ" app.

Android devices

Open the menu in the Air NZ mobile app and tap on "Settings".
Update the checkbox labelled “Use my location” under the Notifications heading.